:root{--navy:#12233f;--navy-700:#1c3559;--blue:#2b5fb3;--blue-50:#eef3fb;--amber:#b7791f;--amber-bg:#fdf6e7;--green:#1f7a4d;--green-bg:#eaf5ef;--red:#b3391f;--bg:#f6f7f9;--card:#ffffff;--border:#e3e6ea;--text:#1a2230;--muted:#6b7484;--radius:12px;--shadow:0 1px 2px rgba(18,35,63,0.05),0 4px 16px rgba(18,35,63,0.06)}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--text);line-height:1.5;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}.env-banner{background:var(--amber-bg);color:var(--amber);border-bottom:1px solid var(--amber);text-align:center;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;padding:7px 12px}.topbar{background:var(--navy);color:#fff;border-bottom:1px solid rgba(255,255,255,.08)}.topbar-inner{max-width:1040px;margin:0 auto;padding:14px 24px;justify-content:space-between}.brand,.topbar-inner{display:flex;align-items:center}.brand{gap:10px;font-weight:700;font-size:18px;letter-spacing:-.01em}.brand-mark{width:28px;height:28px;border-radius:7px;background:linear-gradient(135deg,var(--blue),#4b83d6);display:grid;place-items:center;font-size:15px;font-weight:800}.brand small{font-weight:500;opacity:.6;font-size:12px}.mock-pill{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;background:rgba(255,255,255,.12);padding:4px 9px;border-radius:999px}.container{max-width:1040px;margin:0 auto;padding:28px 24px 64px}h1{font-size:24px;letter-spacing:-.02em;margin:0 0 4px}h2{font-size:15px;margin:0}.page-sub{margin:0 0 24px;font-size:14px}.crumb,.page-sub{color:var(--muted)}.crumb{font-size:13px;margin-bottom:14px}.crumb a:hover{color:var(--blue)}.card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.card-pad{padding:18px 20px}.btn{font:inherit;font-weight:600;font-size:14px;border:1px solid var(--border);background:#fff;color:var(--text);padding:9px 16px;border-radius:9px;cursor:pointer;transition:all .12s ease;display:inline-flex;align-items:center;gap:8px}.btn:hover{border-color:#c9ced6}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--blue);border-color:var(--blue);color:#fff}.btn-primary:hover{background:#24539d;border-color:#24539d}.btn-sm{padding:6px 11px;font-size:13px}.btn-ghost{background:transparent;border-color:transparent;color:var(--blue)}.btn-ghost:hover{background:var(--blue-50)}.badge{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:3px 9px;border-radius:999px;background:#eef0f3;color:var(--muted)}.badge-via{background:var(--blue-50);color:var(--blue)}.badge-review{background:var(--amber-bg);color:var(--amber)}.badge-ok{background:var(--green-bg);color:var(--green)}.dot{width:7px;height:7px;border-radius:50%;background:currentColor}.case-row{display:flex;align-items:center;gap:16px;padding:15px 20px;border-bottom:1px solid var(--border);transition:background .12s ease}.case-row:last-child{border-bottom:none}.case-row:hover{background:#fafbfc}.case-file{font-weight:600;font-size:14px}.case-meta{color:var(--muted);font-size:12.5px;margin-top:2px}.grow{flex:1 1;min-width:0}.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.steps{display:flex;flex-direction:column;gap:16px}.step-head{display:flex;align-items:center;gap:12px;padding:16px 20px}.step-num{width:26px;height:26px;border-radius:50%;flex:none;display:grid;place-items:center;font-size:13px;font-weight:700;background:#eef0f3;color:var(--muted)}.step-num.done{background:var(--green-bg);color:var(--green)}.step-num.active{background:var(--blue);color:#fff}.step-body{padding:0 20px 18px;border-top:1px solid var(--border)}.step-body-inner{padding-top:16px}.kv{display:grid;grid-template-columns:150px 1fr;grid-gap:6px 16px;gap:6px 16px;font-size:14px}.kv dt{color:var(--muted)}.kv dd{margin:0}.chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:2px}.chip{background:#f0f2f5;border-radius:7px;padding:3px 9px;font-size:12.5px}.reason{background:var(--blue-50);border-left:3px solid var(--blue);padding:10px 14px;border-radius:0 8px 8px 0;font-size:13.5px;color:var(--navy-700);margin-top:12px}.confidence-track{height:7px;background:#eef0f3;border-radius:999px;overflow:hidden;width:160px}.confidence-fill{height:100%;border-radius:999px}.review-banner{background:var(--amber-bg);border:1px solid #f0e2c2;border-radius:10px;padding:12px 16px;margin-top:14px;font-size:13.5px;color:#7a5410}.review-banner ul{margin:6px 0 0;padding-left:18px}.fb{margin-top:16px;padding-top:14px;border-top:1px dashed var(--border);flex-direction:column}.fb,.fb-row{display:flex;gap:10px}.fb-row{align-items:center;flex-wrap:wrap}.fb-label{font-size:13px;color:var(--muted);font-weight:600}.fb select,.fb textarea,.form-input{font:inherit;font-size:14px;width:100%;border:1px solid var(--border);border-radius:9px;padding:10px 12px;background:#fff;color:var(--text)}.fb textarea{min-height:70px;resize:vertical}.fb-thanks{font-size:13px;color:var(--green);font-weight:600}.seg{display:inline-flex;border:1px solid var(--border);border-radius:9px;overflow:hidden}.seg button{font:inherit;font-size:13px;font-weight:600;border:none;background:#fff;padding:7px 14px;cursor:pointer;color:var(--muted)}.seg button+button{border-left:1px solid var(--border)}.seg button.on-good{background:var(--green-bg);color:var(--green)}.seg button.on-bad{background:#fbece7;color:var(--red)}.stack{display:flex;flex-direction:column;gap:8px}.row-between{display:flex;align-items:center;justify-content:space-between;gap:12px}.spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite}.spinner-dark{border-color:rgba(43,95,179,.25);border-top-color:var(--blue)}@keyframes spin{to{transform:rotate(1turn)}}.empty{text-align:center;padding:48px 20px}.empty,.muted{color:var(--muted)}.small{font-size:12.5px}